kela 88 Terms and Conditions

By accessing, registering on, or using any service on the kela 88 platform, you agree to every clause of these terms and conditions. These terms form a legally binding agreement between kela 88 and each user of the site.

These terms apply equally to the website, mobile application, and any digital service offered by kela 88. If you disagree with any part of these terms, you are advised to refrain from using the site's services.

The site's content, services, and features are approved for personal, non-commercial use only. Using the site on behalf of or as a representative of a third party is strictly prohibited.

To learn more about kela 88's services, you can read our About Us page, which covers the platform's goals, scope of services, and an introduction to our team.

2.1 Eligibility

To open an account on kela 88, the applicant must be a permanent resident of Bangladesh and must have completed at least 21 (twenty-one) years of age. A National ID card or passport may be requested as proof of age.

2.2 Accuracy of Account Information

All information provided at registration — name, date of birth, mobile number, email — must be true and accurate. kela 88 reserves the right to suspend or close an account at any time if false or misleading information is provided.

2.3 One Account Policy

Each user may hold only one account. Operating multiple accounts for the same person is prohibited. Using the same device, IP address, or payment method across multiple accounts will be treated as a violation.

2.4 Account Security

Users are required to keep their login details (username and password) confidential. Any unauthorised access or suspicious activity on the account should be reported to customer support immediately. kela 88 will not be liable for any loss resulting from sharing account credentials.

kela 88 strictly enforces a 21+ age policy. Identity verification may be requested at any time after registration. Withdrawals may be temporarily placed on hold until verification is complete.

One of the following documents may be required for identity verification:

• National ID Card (NID) — clear photo or scan of both sides
• Valid passport — clear photo of the data page
• Driving licence — clear photo of the front
• Recent utility bill or bank statement (within three months) for address verification

If a submitted document is unclear, expired, or incomplete, you will be asked to resubmit. The identity verification process is an important part of financial security and fraud prevention.

4.1 Deposit Terms

The minimum deposit amount on kela 88 is ৳200. Deposits can be made via bKash, Nagad, Rocket, Upay, and bank transfer. Funds deposited by following the correct instructions are generally credited to the account promptly.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawal methods are the same as deposit methods — withdrawals can be made via bKash, Nagad, Rocket, Upay, and bank transfer (including major banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

4.3 Payment Verification

Identity verification must be completed before a withdrawal request can be processed. The rule that withdrawals are made through the same payment method used for the deposit may apply.

4.4 Source of Funds

Funds deposited into the account must come from a legitimate source. Users must use a payment method registered in their own name — transactions from third-party accounts are not permitted.

5.1 Welcome Bonus

The kela 88 welcome bonus is a 100% bonus on the first deposit, up to ৳10,000. The wagering requirement for the bonus is 25 times the bonus amount. Example: depositing ৳1,000 gives a ৳1,000 bonus, bringing the total balance to ৳2,000, and ৳1,000 × 25 = ৳25,000 must be wagered before withdrawal.

5.2 Other Promotional Offers

kela 88 regularly features various promotional offers, such as the weekly kela 88 Deposit Festival (50% bonus, up to ৳10,000, 20x wager), kela 88 Friday Fun (30% bonus, up to ৳5,000, 15x wager), and a special reward for slot fans (75% bonus, up to ৳8,000, 25x wager).

5.3 Bonus Usage Terms

Each bonus offer has its own wagering requirements, minimum deposit amount, and validity period. It is important to read the relevant terms before claiming a bonus. Winnings earned from a bonus cannot be withdrawn until the wagering requirement has been met.

5.4 Bonus Abuse

Abuse of the bonus system — such as repeatedly claiming bonuses through multiple accounts or attempting to meet wagering requirements with minimum-risk bets — is prohibited. If such behaviour is detected, kela 88 reserves the right to cancel the bonus and any associated winnings.

6.1 Finality of Bets

A bet once confirmed cannot be changed or cancelled. If a bet is not fully processed due to a technical fault or disconnection, the state recorded in the system will apply.

6.2 Odds and Market Changes

Displayed odds are subject to change. The odds in effect at the moment the bet is confirmed are final. In sports betting, if a match is abandoned or incomplete, settlement will be carried out according to the applicable rules.

6.3 RTP and Game Results

The results of slots and casino games are determined by a Random Number Generator (RNG). Each spin or round is independent and is not affected by previous results. RTP is a long-term mathematical return rate — it is not a guarantee of winnings in any specific session.

6.4 Technical Faults

Incorrect payouts or odds displayed due to a software error or technical malfunction will not be honoured. In such cases, kela 88 reserves the right to cancel the relevant transactions.

The following activities are strictly prohibited on the kela 88 platform:

• Impersonating another user or any real person
• Using bots, automated software, or artificial intelligence to place bets or play games
• Exploiting technical vulnerabilities of the platform to gain an unfair advantage
• Engaging in money laundering or any illegal financial activity
• Repeatedly claiming bonuses or promotional benefits using multiple accounts
• Harassing other users or displaying offensive behaviour
• Attempting unauthorised access to the site's code, database, or security systems
• Providing false or misleading information to avoid identity verification

If any of the above violations are detected, the relevant account will be immediately suspended or permanently closed, and funds held in the account may be forfeited.

kela 88 believes that betting and gaming are a form of entertainment — not a way to earn income. Users are encouraged to set their own limits voluntarily. The platform provides deposit limits, session time limits, and a self-exclusion feature.

If signs of problem gambling appear — such as playing beyond your budget, playing more to recover losses, or negative effects on personal or professional life — it is advised to seek help immediately. Read the Responsible Gaming guidelines and contact customer support to request self-exclusion if needed.

If a user activates self-exclusion, sending of bonuses or promotional materials will be stopped for that period. Any request to reactivate the account during a self-exclusion period will only be considered after an appropriate cooling-off period has been confirmed.

kela 88's policies on the collection, storage, and use of users' personal information are documented separately. By accepting these terms and conditions, you also consent to those policies.

For full details on how personal information is collected, used, and protected, please read our Privacy Policy page. It clearly outlines cookie usage, data sharing with third parties, and the process for requesting data deletion.

Important account-related notices may be sent to the email address and mobile number provided at registration. If you wish to opt out of marketing communications, you can do so from your account settings.

10.1 Closure by kela 88

kela 88 may suspend or close an account without prior notice in the following circumstances:

• Violation of any clause of the terms and conditions
• Registration using false information
• Failure to complete identity verification
• Suspicion of fraud or illegal activity
• Steps required to meet legal obligations

10.2 Closure by the User

Any user may request account closure at any time. It is recommended to withdraw any legitimate funds in the account before making the request. Any active bonus will be cancelled.

kela 88 is not liable for any potential loss suffered by a user due to technical disruptions, internet connectivity issues, interruptions to third-party services, or any other circumstances beyond our control.

Participation in sports betting and casino games carries financial risk. Users use this service of their own accord and at their own responsibility. kela 88 does not guarantee any profit or winnings.

It is advised not to use information, statistics, or predictions from the platform as the sole basis for betting decisions.

kela 88 reserves the right to change, add to, or remove any part of these terms at any time. For significant changes, a notice will be sent to the registered email address or mobile number.

Continued use of the site after any change will be considered acceptance of the updated terms. The latest terms will always be available on this page, and the date of the last update will be stated at the top of the page.

For answers to common questions about the terms, visit our FAQ page, which contains answers to common questions about accounts, bonuses, and payments.

If you have any questions or concerns about these terms and conditions, please contact the kela 88 support team. Support is available 24 hours a day, 7 days a week in both Bengali and English.

Contact methods:

• Live Chat: Visit the site and get instant help via the live chat button
• Email: [email protected]

For written communication on legal matters, please contact us by email. Every request is properly documented and we aim to respond promptly.